Auto Body Repair Testimonials

Bloomington - Professionalism

I want to complement the service at the Bloomington store in Minnesota. There was some confusion on what to work on regarding my 2014 Jeep Cherokee and your staff owned it right away and fixed it for free. After that there was a mix up on some of the work I wanted done and they fixed it the same day. My Jeep looks amazing!

The detail work is the best I have ever seen inside and out. My compliments to the person who washes the vehicles.

I was set on never coming back to LaMettry's and after the professionalism shown to me at the Bloomington location, you have made a life customer.

Good work Nick and Jim...

Ché

Che Z

INVER GROVE HEIGHTS - EXCELLENT, GREAT CUSTOMER SERVICE

LaMettry's does exceptional work with A+ Customer Service. We will be sure to make it a point to send anyone we know who needs collision work to your company. A special Thanks to Chris Nordquist for his friendly and outstanding customer service and work.

Thank you again ,
Dave and Beth M

Dave and Beth M

Maplewood - Fantastic Service!

I recently had my car in for a repair at the LaMettry's location in Maplewood. Not only was the repair done perfectly and fast, the staff was so incredibly friendly and went above and beyond in every way! Dave Miller was so helpful and made the experience completely hassle free.

A+

James W

Maplewood - Great Service!

I just want to commend Dave Miller and Jon Raye for their excellent support for my recent vehicle repair.  My situation was complicated my the involvement of several different insurance companies.  Dave focused on my needs and helped me get the best and fastest outcome.  John went out of his way to go to Menards and purchase a special hitch pin for me that was missing.  Great service guys.  I will be recommending your shop to my friends and family.

Matt

New Brighton - Couldn't Be Happier!

Chad Remick and his team did an Outstanding job on repairing my vehicle after being in an accident. They made it look like brand new again!!! Couldn't be Happier! Thank you All So Very Much! :)

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Richfield - Keep Up the Good Work!

James at LaMettrys was excellent and personable, he made it a positive experience and my car looks great!! Also, the ladies at the front desk were very nice. I will spread the good word about how I was treated. Thanks James, keep up the good work!

Norma S.

Inver Grove Heights - Fantastic!

The staff here are fantastic. They are fast, friendly and professional. I had minor damage to my door which I thought was going to cost an arm and a leg. They fixed it the same day for less than the other local body shops. I never felt like I was being "upcharged." I will definitely be returning for any future body work needs!

Alex G.

Lakeville - Honest and Professional!

Unfortunately I have had 2 different vehicles repaired at the Lakeville location. They were honest and professional. The repairs were flawless. The vehicles cme back to me one step short of being detailed. There are a lot of company's that could learn the definition of customer service from the staff here.

Matt M.

Burnsville - Awesome Job!

I was elated with the service I received at the Burnsville location. From the first call to the final pickup every contact I had with this team was professional and exceeded my expectations. The office ladies were friendly and smiling. Both of the gentleman I dealt with for quote,drop off and pick up were so helpful and quick.  They arranged for my rental car, dealt with two insuance companies and it was all transparent to me.  And the best part is, the work was done faster than expected and it looks great.  They did an awesome job all around and I would recommend them to anyone.

Kristi M.

Inver Grove Heights - I am so Happy!

I am so happy with the service I received both from Chris Nordquist and the young lady at the desk.The coffee was good too. Will recommend LaMettry's to everyone.Thanks so much!

Francine A.

Inver Grove Heights - Exceptional Service!

Dear Store Manager:

I would like to formally compliment one of your team members, Ms. Darrin East, for the exceptional service that she provided to me as a prospective customer of your business.

Recently my brother was involved in an automobile accident resulting in some reasonable damage to his vehicle. I contacted your location on Wednesday, March 11th to discuss having his car repaired by your establishment as he has had previous experience with your company and is confident in the quality of repair work that has previously been provided to him. Fortunately, I am not overly familiar with the process of having a car repaired after an automobile accident, therefore in reaching out to your location I was looking not only to set up an appointment for an estimate but some additional information on all the steps that are involved in this process. When calling your location I was lucky enough to reach Ms. East who was extremely helpful in answering my questions and explaining exactly what I could expect throughout this entire process.

Ms. East took the time not only to inform me of the information that I would need to complete this process but also went above and beyond her responsibilities by offering to reach out to the compensating insurance company on my brother’s behalf to obtain all the information necessary for this claim. Ms. East obtained all the necessary information from the insurance company, reviewed the estimated repairs to set a reasonable repair time expectation with us, prearranged a rental car and reached back out to me with available appointment times within one hour of me providing her with the minimal claim information we had. Talk about efficiency and convenience! Ms. East continued to answer my questions until we were able to get this completely set up.

Ms. East’s professionalism and ability to expedite this process to accommodate our schedules far exceeded my expectations and is something I am greatly appreciative of. Because of Ms. East’s efforts, I was able to accomplish exactly what we needed without any inconvenience or stress to us. Because of my interactions with Ms. East, I plan to utilize your business for this repair as well as any future repairs that any of my family’s vehicles may need. I would recommend your business and specifically your location to others. Please let Ms. East know that her efforts did not go unnoticed. You have a team member that makes your customers feel appreciated and valued in Ms. East – though I have no doubt that this is something that you have been made aware of many times over.

Sincerely,

Kelly F.

Kelly F.

Richfield - GREAT!

These guys stand behind their work. La Mettry's repaired my Honda last year. I recently noticed some of the paint was blistered and peeling. La Mettry's in Richfield was GREAT! After a brief inspection, they scheduled the job and repainted my entire bumper without question or cost. Thanks to James and Mike B!

Roberta B.

Richfield - Such a Pleasure!

I am not interested in scratches, scrapes, accidents or crashes, but I am always interested in saluting excellence and that is what LaMettry's at Richfield is all about. Greg Wood is my go-to guy, but none of the staff would be there if they weren't at the same level. It is such a pleasure to experience a service or product that is heads and shoulders above everyone else. That is LaMettry's at Richfield.

Ron W.

Burnsville - We Will Continue the Recommendations!

I was rear-ended and a co-worker recommended Lamettry's to me. I am so happy I went with her recommendation! They did everything I needed, worked with insurance, warranty coverage, etc. While my vehicle was being repaired they kept me up to date on the progress and Sean really took care of me and my Honda civic. Thanks so much, will continue the recommendations =)

Kathleen

Maplewood - Exceptional Experience!

We had an exceptional experience working with Russ Wyganowski at the Maplewood location.  He went above and beyond our expectations with his thoroughness, professional demeanor, and customer focus.  The service we received was exceptional and we would look forward to working with Russ again should the need arise.

Dan J. and Mary J.

Eden Prairie - I Love My Car Again!

Boy, it's difficult to state how exceptionally well I regard my entire experience with the group at Lamettry's in Eden Prairie. Being extremely particular with my vehicles appearance, I was nearly depressed at the reality of needing repairs done to my Range Rover Autobiography. I have an eye for body/paint work and can usually pick it out quickly. Through experience I'm aware of the skill  required to do a proper job and know that many people have the job and not the skill. That being said, I previously wasn't convinced I could the people that would do the repairs with the quality and attention to detail that I wanted. I did in fact find them though, at Lamettry's Eden Prairie. You guys knocked it out of the park. My Rover looks like it just rolled off the showroom floor. The hood was replaced and the driverside rear-quarter was repaired. The work was beyond my expectations but exactly what I wanted. I credit your entire staff for their effort. I greatly appreciate the service I was provided by Steve, Aaron, Brandon up front and the repairs performed by Mike and the rest of the skilled technicians in the shop. The paint color and texture are a perfect match. It looks absolutely original. Day 1 original. I love my car again. Thank you.

Chris B.

Inver Grove Heights - Thank you, LaMettry's!

Last week a friend scraped my front bumper and, since I have used LaMettry's before, knew that I would get a quick, professional and prompt estimate. Chris Nordquist went out to the car and assessed that I didn't need to replace the bumper, but that buffing out the scrape would take care of the damage. He's was right and it was affordable and I am, once again, a happy customer. Thank you, LaMettry's!

Lee B.

Maplewood - The Best!

I can't begin to thank ALL the people that worked with me at LaMettry's in Maplewood. From the day I drove in until the day I left with my car I was provided quality service. They walked me through the process, kept me informed, helped me through the down days of insurance glitches and sent me home with a vehicle that that's in better than great shape! They are a terrific team of incredible people dedicated to providing excellent workmanship and service. They're the best!

Michele L.