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Auto body Repair Testimonials

October 20th 2014

Your Name

Jim Kanters

 

Location

Eden Prairie

 

Testimonial

Excellent work, fair pricing, spectacular service. I can't say enough about how great my experience was with the job and the people. Simply the best!

October 14th 2014

Your Name

Michael Christensen

 

Location

Burnsville

 

Testimonial

I wanted to take a moment to express my appreciation for the professional way in which your collision business is operated. My experience specifically focuses on your Burnsville location where twice in six weeks I have had my car repaired. I would expect that all LeMettry' s locations are the same. From the receptionists warm greeting, to your State Farm liaison that called me upon completion. From the day(s) I picked up my car completely satisfied with the quality workmanship through the follow up letters and cards from you and your staff, I am ecstatic! Finally, someone gets it! LaMettry's could easily be the benchmark for Supreme Quality and Customer Satisfaction. Believe me this is not said lightly or because I know someone who works there. If you maintain your quality and customer focus success will find you. Best of luck to you and the growth of your business, and thank you for the SA gas cards. A very nice touch!

 

 

 

October 14th 2014

Your Name

Noah Zenzen

 

Location

Inver Grove Heights

 

Testimonial

I have a brand new car, the first I've owned in my life. Imagine my frustration when I saw what looked to be a big black scrape above the wheel well after coming home one night. I assumed someone in a parking lot swiped my car and took off, and I was MAD. My brand new car! My new baby! "This WILL get fixed!" I told my wife.

 

The next morning I drove to Inver Grove Heights LaMettry Auto Body, without an appointment, and spoke with Chris, the general manager. He immediately went out to my car and informed me it wasn't a ding/scrape but some kind of black substance that looks like a scrape.  He went to grab a magical solution and was able to remove 90%. He then drove my car in the back and buffed out the rest. My car went from permanently scared to perfect and never been touched. I tried to pay Chris twice but he wouldn't have it. I really hope that I don't have to use an auto body shop services but I can tell you where I will be going if I need to...LaMettry.

October 13th 2014

Your Name

Pat Nanninga

 

Location

Burnsville

 

Testimonial

I usually think I am too busy to write feedback for services, but my experience at LaMettry's was so good I have to.  Courteous, efficient, accommodating, true to their word, and even drove my rental car back for me.  And perfect work.  Highest recommendation.

October 1st 2014

Your Name

Sam Holl & Katrisha Neisse

 

Location

Maplewood

 

Testimonial

Gotta love when everything goes right from start to finish. Jason Wheeler helped coordinate everything from the rental car replacement to dealing with the insurance company. LaMettry's delivered the car in spotless condition and backs up their workmanship with a great warranty. I would definitely recommend LaMettry's to anyone! Great job & thank you.

October 1st 2014

Your Name

T. Johnson

 

Location

Eden Prairie

 

Testimonial

Being slightly accident prone and subject to occasional acts of God, I have had the pleasure of LaMettry's (Eden Prairie) excellent service on five of my cars over the past several years.  I am fortunately on a first name basis with Ashley at the front desk who is a terrific representative of the company.  Their service, timeliness and overall professionalism has always been above my highest expectations, whether covered by insurance or out of my pocket.

September 23rd 2014

Your Name

Gwen Barker

 

Location

Eden Prairie

 

Testimonial

When our 'new' SUV was hit in a parking lot, our friends all recommended we go to LaMettry's to get our 'new' vehicle back in shape.  Dylan, Steve and the office staff all greeted us warmly, answered all of our questions and put our fears to rest in coordinating with our auto insurance company. Schedules and expectations were met and our SUV looks good as new.  Would we come back in the future....ABSOLUTELY!!

September 23rd 2014

Your Name

April

 

Location

Inver Grove Heights

 

Testimonial

I would highly recommend LaMettry's in Inver Grove Heights.  The staff is friendly and courteous and the work was done fast and professional.  The waiting room was very neat and clean.

September 23rd 2014

Your Name

Mike Zimmerman

 

Location

Burnsville 

 

 

Testimonial

I had a tremendously positive experience at the Burnsville location. From being politely and professionally greeted by a receptionist (?) who asked excellent questions and was genuinely interested in the answers, to the managers who pre-screened the work and then followed up upon it's completion I felt like I was dealing with experienced adults who had my interest at heart. Then to top things off the cost was very competitive. It's nice to know that they will be there should I need them again. Thank you.

September 21st 2014

Your Name

Ken and Mary Price

 

Location

Burnsville

 

Testimonial

We would like to take this opportunity to say thanks to Josh Christensen and his team on doing a phenominal job on our 2011 Nissan Sentra.  The work is excellent and we appreciate the effort by all.  We will definitely recommend La Mettry's to friends and family if your services are ever needed.

September 11th 2014

Your Name

Chip Purnell

 

Location

Eden Prairie

 

Testimonial

After may car was damaged in an accident, I brought it to laMettry's in Eden Prairie to  be repaired.  In a word, I received world class service from the moment I walked in your door, to the moment I drove my professionally repaired (and quite unexpectedly, "detail" cleaned) car out of your parking lot. Your front desk staff was pleasant and helpful; and Manager Bryan Wort, who coordinated my car's repair project, did an exceptional job of keeping me closely informed on a regular basis of the entire process - from ordering the parts required to repair my car up to when my car was ready to be picked up. Having spent the last 41 years in the property insurance claims industry, I am keenly aware of what constitutes good customer service.  Based upon my experience, LaMettry's could not have done a better job in servicing me as a customer.  Thanks again to all the LaMettry's staff who were involved in getting me back on the road.  Your help and service are very much appreciated.

September 8th 2014

Your Name

Dan Brastad

 

Location

Eden Prairie

 

Testimonial

I just finished confirming an appointment with Darrin, in Customer Service at your Eden Prairie facility. I felt the need to let you know the incredibly professional, kind, and pleasant service I encountered with Darrin! She immediately had all the answer's to the questions I had asked Her in such pleasant & professionalism; that I feel prompted to let you know, she represents your company incredibly well, and I would humbly ask that she is recognized to her peer's as "The Best Of The Best"! Lamettrys has earned all my business & any referrals, due to the service Darrin provided, and I know the shop will do the same! Darrin is certainly a valuable asset to the Lamettrys Team, and this humble customer would say, pay her well to retain her A+++ Customer Skill's, and if you are her manager; Kudo's to you for managing the Customer Rep. Team at Lamettrys!! Thanks for your time. Have a great weekend

September 5th 2014

Your Name

Fidelis Nkeih

 

Location

Bloomington

 

Testimonial

My 01 Mitsubishi montero xls was running very poorly. I brought it in. spark plugs and cables were changed and fuel system cleaned. the truck was back alive and kicking out the miles unbelievably. I was more than satisfied with the job and the relatively low cost. Thanks guys!

September 4th 2014

Your Name

Darji Jahnavi

 

Location

Eden Prairie

 

Testimonial

I visited you service center. Spoke with Steve Seelig. He was very Knowledgeable, Professional, Courteous and very helpful. I would recommend your company to any and all my friends and relatives, to check and get service with your company. Thanks to Steve. You were very good person.

August 26th 2014

Your Name

Mark

 

Location

Burnsville

 

Testimonial

John is a great asset for you. It has been a long time in today's day and age that I have received the type of excellent customer service John provided me. He was knowledgeable, prompt, and courteous. He keep me informed on a daily basis of the progress on my F150. He took the time to explain what the necessary steps were to repair my truck when I first brought it in for an estimate. He is the reason I chose LaMettrys. Your front office staff was great also. The work performed by your technicians was excellent. I will recommend your shop and tell them to ask for John.

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