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Auto body Repair Testimonials

May 15th 2013

Your Name

Bill Fillmore

 

Location

Richfield

 

Testimonial

I had my windshield replaced on my Toyota FJ Cruiser after a rock cracked the glass.  Lamettry's did a quality job, it was done on time, when they said it would be completed and they even washed the FJ.  I am pleased, thank you!

 

May 14th 2013

Your Name

Dave Shoberg

 

Location

Inver Grove Heights

 

Testimonial

A first class operation from the moment we stepped in the door until we picked up our vehicle! We are very pleased and will refer others to LaMettry's!

 

May 3rd 2013

Your Name

Lonny

 

Location

Burnsville

 

Testimonial

I recently noticed that I needed a new battery in my jeep and also found a nail in my rear drivers side tire.  I decided to bring it in to Chawn Clough at Lamettry's in Burnsville.  It was a snowy day and I prepared myself for a long wait.  Chawn and the mechanics at Lamettry's had me in and out of there and on my way in less than 20 minutes.  I definitely know where I will be bringing our vehicles in the future.  Thanks Lamettry's-Burnsville

May 9th 2013

Your Name

N. Sorenson

 

Location

Maplewoord

 

Testimonial

I have had work done on my car twice at LaMettry's in Maplewood. Their quotes have always been accurate, they had my car done and back to me early, and it always comes back cleaner than when i brought it in. It's hard to find an honest vehicle repair shop, but this is the place. They've made a life long customer out of me!

May 7th 2013

Your Name

Mike. M

 

Location

Richfield

 

Testimonial

You guys did a great job. Getting it done in one day was fabulous. Appreciate the quick turnaround.

 

May 3rd 2013

Your Name

Michelle Langefels

 

Location

Eden Prairie

 

Testimonial

I used LaMettry's for a small job on my vehicle and they did a fabulous job.  Their customer service was superior!  They are friendly and fast.  I found the entire experience with them to be exceptional.  Thank you

 

May 2nd 2013

Your Name

Sue Clausen

 

Location

Burnsville

 

Testimonial

I would like to let you know that we have nothing but good things to say about Burnsville Lamettrys. We had our  Accord in for repair to the front bumper and license plate. They were Wonderful. We met Mike when we came to pick up our car. He could not have been more professional and helpful. Kudos to everyone.  Sincerely, Larry and Sue Clausen

April 30th 2013

Name

Amanda Daigle

 

Location

Inver Grove Heights

 

 

Testimonial

I was very happy with the service I received.  After getting an estimate from a competitor that included some seemingly unnecessary work, I went to LaMettry's for an estimate that was half as much as their competitor's estimate.  I appreciated that they gave me several options for the repair depending on how much I wanted to spend on it, and explained the options well without being pushy.  My car was back quickly, and LaMettry's was good about communicating with me.  I am happy with every aspect of my experience with LaMettry's.

 

April 29th 2013

Your Name

Shawn Determan

 

Location

Eden Prairie

 

 

Testimonial

I wanted to drop a note to the owner of LaMettry's.  I recently worked with Eric Johnson in the EP office for warranty work for my truck.  I was amazed at his willingness to follow through on the warranty for work done on my car many years ago by that shop.  I was expecting to get the usual 'fine print' answer and be passed over.  However, Eric took a look at the situation and stood up to your warranty and fixed the rocker panel on my truck.  Even when the solution took a more costly turn, he still did the right thing.  I wanted you to know that you have earned a customer here on out.  I have traditionally used you for body work when insurance covered issues but I will now use you for everything going forward.  I have always appreciated your services, but he went above and beyond this time.  I can't thank your team enough for their work. 

Sincerely,

Shawn Determan

April 25th 2013

Your Name

Gail Stremel

 

Location

Inver Grove Heights

 

Testimonial

I talked with Chris Nordquist about 3 pm and explained my problem. He thought he might be able to quickly solve the issue or give me an estimate. By 4 pm I was home with the problem fixed. (And I live 15 lminutes away.) I was extremely impressed by his courtesy, his responsiveness and his abiaity to fix my problem.

 

April 24th 2013

Your Name

John Pattison

 

Location

Maplewood

 

Testimonial

Just a note to comment on the great service I received getting my Nissan body work done at LaMettry's Collision in Maplewood.  They kept me informed of my car status along the way.  And they detailed the car inside and out.  It looks like a showroom car--and believe me, the interior was not the cleanest going in.  Totally unexpected!    The bodywork and painting are excellent!

Thank you!

April 24th 2013

Your Name

Jordan

 

Location

Maplewood

 

Testimonial

Absolutely top notch customer service and quality work done by LaMettry's. A neighbor of mine backed into the side of my car and my boss recommended I go to LaMettry's. He said they do great work and now I know why he was so confident in recommending them. They answered all my questions right away, set up a rental car for me and walked me through every aspect of the repair. What really puts them over the top for me is it was repaired in the dead of winter and throughout that time my fuel door had frozen shut (electronic release) and I called back to see if that could have been affected by the repair, and they replied that it wasn't and probably just froze shut and invited me to come back which by now was after hours and they fixed it with a heat gun for me.

 

The next day I mentioned that there was a lot of wind noise coming from the door they replaced. Chris and Troy made sure that issue was fixed right away. Troy even came to my work so that I wouldn't need to take time to drop it off.

 

I will always highly recommend LaMettry's.

 

April 22nd 2013

Your Name

Jessica

 

Location

Inver Grove Heights

 

Testimonial

Could not be more impressed with the level of service and guidance I received from LaMettry's. After another car backed into mine, denting my front bumper, I was nervous that my only choices were replacing the bumper or living with a dented car. Chris, the General Manager, told me he would take a quick look and come back to give me an assessment. Expecting him to come back with an estimate, he told me that he was able to just punch the dent out! And not only did it look like nothing had happened, Chris told me it was on the house! Excellent service. Excellent skill. I would definitely recommend to anyone and everyone!

April 16th 2013

Your Name

Ann Racine

 

Location

Richfield

 

Testimonial

I accidentally drove out of my garage one day with my hatchback up - not one of my best moments.  The door got dented and wouldn't close properly.  I called my car insurance company to see if they could help with the work that needed to be done, and they sent me over to LaMettry's.  I believe the gentleman who helped me was named Greg - he was fabulous!! He told me my options - $600+ repair of the paint job and the dent, or a FREE quick fix of some silver paint and a quick tapping out of the dent.  I chose the free option and am still in shock, over a month later, over the generosity of giving me two options.  That's good business right there - they've won me as a customer for life!  In addition, I was impressed by the reception staff - instead of the usual bored, gum-popping receptionist, who barely has time to look up from her iPhone, I was greeted courteously, offered a place to sit in a clean and tidy waiting area (!) with lots to read and coffee and snacks.  Overall, it was a lovely experience! I've already recommended LaMettry's to my friends and family and I plan to be back the next time my car is in need of repairs.  Thank you so much, LaMettry's!!

April 5th 2013

Your Name

Margo Lopez-Ulrich

 

Location

Lakeville

 

Testimonial

I have taken my 2005 dodge magnum to 3 different auto repair (including dodge dealer) and none of them have been able to pinpoint my problem....but have charged me plenty.  Upon my brother's (zach lopez) recommendation I brought my car to LeMettry's and a gentlemen named Miles (from Lakeville) diagnosed and repaired my car in a short amount of time.  It seems I needed new spark plug wires.  My car is running very smoothly now and the check engine light is finally OFF!!! I will definitely recommend LeMettry's to my friends and co-workers.

thank you Miles and Zach. :):):)

March 29th 2013

Your Name

Lance Huston

 

Location

Burnsville

 

Testimonial

Couldn't be happier with the work LaMettry's  did on my 2002 Chevy TrailBlazer.  My 10 year old truck now looks like it just rolled off the showroom floor!!!  Even the Interior was cleaned.  Thank you to everyone who worked on it!  The professionalism and attention to detail shows!

March 16th 2013

Your Name

Nick

 

Location

Inver Grove Heights

 

Testimonial

Wanted to drop a quick note regarding Chris and the team at LeMettry's, Inver Grove…  My car had been rear ended and needed some attention.   Not only was the repair completed on time, they went above and beyond to take care of the car and have it back to me in short order.  Thanks, guys!

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