Get Auto Glass Services or Paintless Dent Repair Today! Get a Free Estimate!

Auto body Repair Testimonials

April 21st 2014

Your Name

Stew Cameron

 

Location

Richfield

 

Testimonial

J Lamettry, 

I was unfortunately involved in the 62-car accident three weeks ago just east of the Mendota Bridge. Despite how slippery it was my two grandkids (ages 2 and 4) and I managed to stop.  However, a large SUV smashed into my rear end going about 50mph.  Fortunately, I was able to drive my truck home home where I checked online about preferred body shops.  Lamettry’s Richfield location was one of the closest body shops, so I brought my truck in and worked with Jim Mccune.

My insurance company, USAA, decided to "total" my truck, a full-sized Toyota Tundra.  They felt there was little value in the Topper and the tires.  It would be worth 200 dollars versus the 2000 I paid for the topper, and 53 dollars for the tires versus the 1000 I paid.  Jim, Ali and staff removed the tires and swapped them out with my original tires.  I then began looking for a vehicle I with which I could use my current topper, seat covers, and bed rug box liner.  It took a week for me to find the proper vehicle and your staff showed great patience and impressive customer service. 

When I got my new truck Jim, Ali, and another gentleman helped me remove all of my material of value, helped me put on the topper on the new truck, and helped me remove the old bed-liner.  All of this was done with a smile and professionalism that I have experienced rarely in my 65 years.  You should be commended for having a business model that encourages this type of action.  I want to thank you, the Richfield staff, for making a very difficult time as easy as could be.  I will certainly recommend your business to anyone who might need your services.  My best wishes to you and all your staff.  You have my enduring gratitude. 

Thanks, Stew Cameron

April 3rd 2014

Your Name

Adam Quam

 

Location

Inver Grove Heights

 

Testimonial

I drove into LaMettry's to get an estimate on fixing up my front drivers side wheel well that had a small crack in the bumper and the wheel well plastic was hanging down near the tire. Another shop had given me $700 estimate to replace the front body as the only option. Chris Nordquist came out at LaMettry's and gave me two options depending on budget and time. 1) Replace the front for "around $1000" or 2) Replace the couple screws in the wheel well which would solidify the front. I loved the "common sense" option #2 and my car has been at least temporarily fixed for a couple long trips I am taking. Chris had the work done immediately and I drove off with a common sense, easy, cheap fix. I will go there again when I need work to reward this type of service.

March 17th 2014

Your Name

Rebecca Shedd

 

Location

Richfield

 

Testimonial

If I need body repair work - This will be my go to spot. I have a 10 year old Honda Civic.  A small piece of the bumper had broken off (oops - too close to a parking block).  Overtime it had caused part of the bumper to wobble if it was windy.  I stopped in to see what could be done - they said that to replace it would involve the whole bumper..sigh.  Then they offered a work-around.  I am now the proud owner of a bumper that has one corner tied on - no wobble and I'm good to go windy or not.  All of this was done with great customer service from technician to receptionist.  I wouldn't wish body repair on anyone - but if the time comes...check LaMettry's.

March 14th 2014

Your Name

Jason Rahenkamp

 

Location

Burnsville

 

Testimonial

I want to say thank you to the staff at the Burnsville location. Jon Cope was my contact during my repair process and his professionalism is beyond reproach. He made sure that all my concerns were addressed in a timely manner. When I dropped my truck off, the mechanics had it in the bay and started disassembling it before i left with my rental car (about 20 minutes). So far my truck drives the same as it did when I drove it off of the show room floor. 

Thanks, 

Jason

March 14th 2014

Your Name

Shawn Wilke

 

Location

Inver Grove Heights

 

Testimonial

I recently had my front bumper replaced at LaMettry's and I have to say that the service they provided was great.  There were no surprise charges, the customer service was great, and the work they did was amazing.  I came in to pick up my car and it looked brand new.  They cleaned my whole car both inside and out.  I would recommend Lamettry's to anyone I know.

March 10th 2014

Your Name

Tom

 

Location

Burnsville

 

Testimonial

I had to get a new bumper cover for my car. T he staff was very helpful and friendly. The service was very fast- They ordered the part late on Monday, it came in sometime late Tuesday/early Wednesday. They called me Wednesday morning to tell me the part was in and that my car would be ready in the afternoon. It was ready in the afternoon so they called me to tell me it was done. The car looked great. They even cleaned it for me. I have had no problems with the work so far. They also stand by their work. I will definitely go back to them if I need body work.

March 6th 2014

Your Name

Shirley Hess

 

Location

Inver Grove Heights

 

Testimonial

The people have always been helpful and pleasant.  I have been there 3 times (unfortunately) and Chris gives me an honest assessment and I feel he is very fair in his estimates and has always done a beautiful job. Highly recommend!!

March 6th 2014

Your Name

Kitty

 

Location

Maplewood

 

Testimonial

Hi Dave, I did not get a chance to tell you yesterday, but I wanted to let you know that I had a great experience with LaMettry's. My car was returned to me before I expected, repaired, clean and looking fantastic. Your office staff were all very professional, pleasant, and efficient. Hopefully, I will not need to use your service in the future. However, I will be sure to let others know what great service you provide, and how easy you made the process.

Thanks,
Kitty

 

March 3rd 2014

Your Name

Andy Hall

 

Location

New Brighton

 

Testimonial

I had my Prius V repaired at LaMettry's New Brighton location and I could not be happier with the service!  Joe Larson and team beat the other estimates and did exceptional work.  Not that I want to be a repeat customer, but I will be if circumstances require!

 

Febuary 17th 2014

Your Name

Terry and Kristin Winter

 

Location

Inver Grove Heights

 

Testimonial

We picked up our vehicle today (it needed front end work from a small fender-bender accident).  The excellent work was done as agreed upon and in the time they promised.  As happy as we were with the results, we were really pleased and impressed with the extra attention they gave our vehicle - namely, they detailed the entire interior, leaving it looking nearly brand new!  This is something they didn't mention they were going to do and they also didn't mention it when we picked up the truck - they let it be a surprise for us!  I feel they went above and beyond and we will not hesitate to refer them in the future

 

 

Febuary 17th 2014

Your Name

Benjamin Kirk

 

Location

Inver Grove Heights

 

Testimonial

I just got home from LaMettrys and I couldn't be happier.  I went in because both my door handles on my truck broke over the winter.  I purchased some aftermarket one's online and brought them in no questions asked.  I just walked in without an appointment and Chris really helped me out.  I was seen instantly with no wait time at all.  He was friendly and told me it would take about an hour.  First off they did an amazing job and second they were done in under 40 minutes.  Chris you've definitely made me a returning customer and I will recommend LaMettry's to everyone.  Thanks a lot.  You made my day.

Febuary 17th 2014

Your Name

Kim Landreville

 

Location

Lakeville

 

Testimonial

EXCELLENT work.    Like having a brand-new car again.   Even the inside of the car was cleaned!

 

Febuary 13th 2014

Your Name

Marcus Gahn

 

 

Location

Richfield

 

Testimonial

Everything was completed about 1 month ago and looks great—Eli, Greg and the team at Richfield location did a fantastic job. We have a scratch on the front bumper that I’m waiting to have fixed in the spring. I hope to be crash free for a while here, but wouldn’t bring the truck anywhere else.  If you ever need any references or anything along those lines, please let me know. I’ve crashed every car we own and am very picky about how our cars look, your team has always taken great care of us.

Have a nice day.

Warm Regards, Marcus Gahn

 

   

 

January 29th 2014

Your Name

Dennis Gauster

 

Location

Inver Grove Heights

 

Testimonial

I have had occasion to have body work done on two vehicles at this location in the last year. From the moment that I had my first contact with General Manager Chris Nordquist on my 2007 Corvette I began to have the feeling that I had found the auto body repair business that I could always depend on to give me the service and the quality workmanship that I am always looking whenever I am choosing someone to do work for me, whether on my vehicles or on my home. Chris exudes friendliness as do all the employees I've come in contact with at Lemettry's. He carefully listens to all questions and responds with confidence and courtesy, not because he has to but because he clearly wants to give the customer the best service experience possible. He doesn't take your business for granted and clearly understands that it's a quality experience that will bring you back and that you will tell your friends and family about as I have. If he misses a phone call it's usually just a few minutes before he calls you back, always giving you the information you're reqesting. I've never been put off by Chris or felt that anything was more important than me when I was dealing with him. I've NEVER been disappointed at this facility. The facility is impeccably clean, comfortable and functional. Upon entering you very quickly get the impression that the Lemettry experience starts the moment you enter and doesn't stop until you're satisfied, completely satisfied. I know that I can trust Lemettry's to do the work right the first time and that I will leave the facility not only satisfied but impressed. Thanks Lemettry's for having one of the best business models I have encountered in my 67 years and for hiring the kind of people who can put that model into action. And, Thank You Chris for being my go to guy for auto body repair. Keep those standards high!!

January 9th 2014

Your Name

LuAnne K

 

Location

Lakeville

 

Testimonial

My Toyota was recently in an accident. I had it towed to LaMettry's in Lakeville and worked with Bill.  All person's that I had dealings with were very professional and friendly.  Bill called me periodically to keep me posted on the progress of the repairs.  Very service friendly indeed, I was not left hanging, wondering what was happening and when my vehicle might be finished.   When I picked my badly damaged vehicle up a few weeks later, it looked as good as new.  Most impressive was that it was expertly detailed (I mean spotless) inside and out.  Every dog hair vacuumed, all windows and mirrors inside and out cleaned. Totally unexpected but, very much appreciated!!!  Thank you and way to go.  LuAnne

 

 

 

Write a Testimonial

Certifications

  • acura auto body repair in minneapolis
  • audi auto body repair in minneapolis
  • volvo auto body repair in minneapolis
  • porsche auto body repair in minneapolis
  • lamborghini auto body repair in minneapolis
  • nissan auto body repair in minneapolis
  • mercedes auto body repair in minneapolis
  • jaguar auto body repair in minneapolis
  • honda auto body repair in minneapolis
  • chrysler auto body repair in minneapolis
  • vw.png 
  • tesla-auto-body-repair.png

Manufacturer Recognized

  • logo-corvet.png
  • logo-lexus.png
  • logo-bmw.png
  • logo-toyota.png

Affiliates

  • WBENC
  • Better Business Bureau
  • CANDC
  • Verifacts