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Auto body Repair Testimonials

August 26th 2014

Your Name

Mark

 

Location

Burnsville

 

Testimonial

John is a great asset for you. It has been a long time in today's day and age that I have received the type of excellent customer service John provided me. He was knowledgeable, prompt, and courteous. He keep me informed on a daily basis of the progress on my F150. He took the time to explain what the necessary steps were to repair my truck when I first brought it in for an estimate. He is the reason I chose LaMettrys. Your front office staff was great also. The work performed by your technicians was excellent. I will recommend your shop and tell them to ask for John.

August 21st 2014

Your Name

Dana Tilseth

 

Location

Lakeville

 

Testimonial

I was a little nervous to bring my Honda Ridgeline to any body shop of coarse its my everyday driver. but after my experience with LeMettry's i know that Im well taken care of ! fast (did it in 1 day) , curtius, exceptional quality of work at a reasonable price! best body shop i know!!

August 14th 2014

Your Name

Jasmine H.

 

Location

Inver Grove Heights

 

Testimonial

Inver Grove LaMettry's is a 5 star auto body replay facility!  From the professional, helpful and very friendly staff, especially Luke Johnson, manager and the receptionist, I felt at ease with my decision. Thoughtout my prompt repair, Luke kept me informed of what was happening as I have multiple claims being fixes throughout my car. I can't thank them all enough for making me car shine better then it ever has and I highly recommend them to everyone!

August 8th 2014

Your Name

George Kissinger

 

Location

Eden Prairie

 

Testimonial

This is acknowledgement of the fine and outstanding service we recently received at your Eden Prairie location. In particular, the phone, front reception desk and manager, Steve Seelig did an outstanding job repairing broken tail light on our Dodge 1500 Bighorn. The Eden Prairie location is well run in all respects from genuine concern for customer satisfaction to top-notch service and ability. All there should be commended.

August 6th 2014

Your Name

Jerri Anderson

 

Location

Inver Grove Heights

 

Testimonial

What a great place to do business!  Chris, the General Manager, was one of the most accommodating people I have ever run into.  I had some touch up paint for my Highlander and he had it fixed up in just a matter of minutes.  I will certainly recommend LaMettry's to all my friends an relatives.

August 6th 2014

Your Name

Alec W

 

Location

Bloomington

 

Testimonial

Had my Audi A5 in for new door skin and some rear quarter-panel work. I was thoroughly happy with the service/body work and help from start to finish. Once I got the repaired vehicle back,(looked brand new) I noticed the window calibration was "off" a little bit.(not sealing completely) Talked to them about getting it back in when the Audi Tech was there and had it all re-adjusted and like new without any hassle 2 days later. Shuttle service to and from work without any wait times and all the staff I encountered were not only helpful, but extremely polite as well. would be %110 confident bringing any high-end vehicle to LaMettry's in the future. Thank you again

August 6th 2014

Your Name

Lois

 

Location

Maplewood

 

Testimonial

LaMettrys has once again been fabulous to work with. Not only did they take care of a sticky situation with the people who damaged my car, they did it with superb customer service. The repair was done on time and is perfect. I would not hesitate to use them again or recommend to family or friends.

July 30th 2014

Your Name

Dan

 

Location

Richfield

 

Testimonial

Outstanding service and workmanship! Best auto repair service experience ever. We can't say enough positive things about our experience with LaMettry's. We went to three places for a quote. Mike Ballou was the person who we meet to do the estimate. He was polite, knowledgeable and helpful. Based on Mike we made the decision to use LaMettry's. Once the vehicle was in for repairs we received updates on the repairs from Mike. We picked the vehicle up today and WOW - unbelievable quality! Overall we had a terrific experience and highly recommend LaMettry and Mike Ballou.

July 23rd 2014

Your Name

Erin Keeley

 

Location

Eden Prairie

 

Testimonial

I just want to say that you have exceeded my expectations in every single way. The service was amazingly friendly, but more importantly smart. Every detail was managed perfectly and I'm so happy. You have won my business for life. Thank you.

 

July 22nd 2014

Your Name

Kathy & Scott Mehring

 

Location

Burnsville 

 

 

Testimonial

Just wanted to express our appreciation for the great service from Josh C. tonight! We had a pretty big scrape on our new crv . We thought it might take some serious touch up. But Josh took care of it by buffing it out and it looks great! We are very happy it wasn't too major and very happy for Josh's great service! We will continue to use lametrys in the future. You guys rock.

July 22nd 2014

Your Name

Virginia

 

Location

Inver Grove Heights

 

Testimonial

As a new driver, my teenage daughter hit a woman's car bumper, and it needed to be replaced.  I worked with Chris N. to pay for the repair directly so it wouldn't count against my daughter for insurance purposes.  Chris was fantastic!  He went out of his way to make sure that the woman was satisfied (as you can imagine she wasn't happy that she was inconvenienced to take her car in for repair).  Chris took a payment over the phone so that I didn't have to travel across town to pay for the repair, and he made arrangements with a local car rental company that also took care of this woman by holding out a brand new rental car that had just come in.  Chris ordered the parts ahead of time so prep work could be done early, and they did the repair in only one day!  It was quality work done professionally.  I was extremely impressed that Chris went above and beyond to accommodate me in a difficult situation, even though he'd never met me in person.  I'd definitely recommend LaMettry's to anyone looking for good customer service and a quality job!

July 10th 2014

Your Name

Gary

 

Location

Maplewood

 

Testimonial

I just want to thank Elli for honoring an agreement that Joe had given me in November.  He did not have to do this, but he found one of his works and did the job right away. He also put on trim that I purchase at no extra charge.

Thank you again for being a honorable and reputable company, Gary Kopp

 

 

July 3rd 2014

Your Name

Kaye LeBaron

 

Location

Burnsville

 

Testimonial

I am extremely pleased with the service I received at the Burnsville location.  Not only is my repair work excellent, but the Manager really went out of his way to help me locate my key fob.  Long story, but I was so impressed.  When I got my car back it was spotless inside and out.

June 16th 2014

Your Name

Helen Brooks

 

Location

Maplewood

 

Testimonial

I just finished filling out a survey for the Automotive Customer Relations Bureau in Illinois. I gave you and your company a rave review (and heart-felt too). I can't thank you enough for how you took care of my back-to-new Camry!!

 

 

June 10th 2014

Your Name

Joyce Birch

 

Location

Inver Grove Heights

 

Testimonial

I had a car accident recently and took my car to LaMettry's for repair.  The service was excellent.  The people there were very helpful and friendly.  When I got my car back it looked just like new.  Chris Nordquist was the person I worked with, and I would highly recommend him.  He answered all of my questions, and he kept me in touch frequently as to how the work was coming along.  It was a very pleasant experience.

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