Customer Service Manager

Bloomington, Burnsville, Chanhassen, Eden Prairie, Inver Grove Heights, Lakeville, Maplewood, Minnetonka, New Brighton, Richfield
Posted 1 month ago

Are you customer service driven? Motivated? Energetic? Come grow your career with us!

LaMettry’s Collision® is a local family owned and operated repair facility with 10 convenient metro locations. Our reputation for quality work, investment in technology, unmatched service and commitment to an exceptional customer experience has made it possible to continue to grow. We are currently looking for Customer Service Managers. We are looking for someone with customer service experience who can grow with our company. Collision experience is preferred, but we are willing to train the right candidate.

Responsibilities:

– Proactively communicate with customers on a regular basis to ensure a positive experience
– Providing an excellent customer experience by communicating with customers at vehicle drop off through completion of the repair
– Writing repair plan estimates on damaged vehicles.

Ideal candidate will be…

– Customer service driven
– A great communicator
– Motivated
– A team player
– Energetic
– Eager to learn

Benefits include (once eligible):

– Heath & Dental Insurance
– 401k Retirement Plan & match
– PTO & holidays

Salary:
Based on experience.
Range of $60,000 – $90,000 / year

Job Features

Job Category

Collision, Customer Service, Customer Service Manager (CSM), Estimator, Front Office

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