Customer Testimonials

LaMettrey’s did great work. Got a horrible scrape from a cement pole on my bumper and they buffed it out,... read moreLaMettrey’s did great work. Got a horrible scrape from a cement pole on my bumper and they buffed it out, re touched with paint and looks almost perfect. Would definitely go back to get any body work done! Thanks! read less

Vey nice people! Professional & attentive! I was 5 minutes late and the repair man was in the lobby... read moreVey nice people! Professional & attentive! I was 5 minutes late and the repair man was in the lobby waiting. Took me right away. Originally said 2+ hours. They replaced my rear driver's side window. It was done in about 45 minutes! Took me out to car to make sure I approved of work done. Paid and left! Excellent experience. read less

I had a phenomenal experience at LaMettry's in Inver Grove Heights. They were amazing to work with. My car was... read moreI had a phenomenal experience at LaMettry's in Inver Grove Heights. They were amazing to work with. My car was in a hit-and-run in a parking garage, so the whole thing was a little sore for me. But they were so positive and so professional; they took care of everything! And when I picked my car up, it was SPOTLESS! It was the cleanest I have ever seen it- inside and out! And the repairs are flawless! I highly recommend Troy and the team to anyone and everyone! read less

Overall, the quality of the repair was really good. You wouldn't even know it was in an accident as... read moreOverall, the quality of the repair was really good. You wouldn't even know it was in an accident as it came out looking like new.

However, the actual repair process was stressful. It took 3 weeks to put on a bumper cover and a headlight which should have taken 1 week. My car was checked in on 1/29 but work did not begin until 2/10. I had to make multiple calls to keep the work moving. There was also an error made during the repair process where the painter painted over the grounding areas for my wiring in my car so it started having electrical issues when it was put back together and it had to be sent to my Mazda dealer to remove the paint from the grounding area. This delayed the repair a week.

Overall, I am happy with how my car turned out after the repair process. I was disappointed in the length of the repair and the error made. read less

They are the best!!! Have gone to them twice now & wouldn’t go anywhere else now!!! They are convenient, explained... read moreThey are the best!!! Have gone to them twice now & wouldn’t go anywhere else now!!! They are convenient, explained all work & gave me reasonable prices!!! Very courteous, friendly & helpful... read less

Professional from the first phone call. I didn't have to deal with anything. Jesse handled everything for... read moreProfessional from the first phone call. I didn't have to deal with anything. Jesse handled everything for me. Updates every few days. I picked the truck up a few hours ago and it exceeded any expectations. It's beautiful read less

Very professional staff from front desk to repair people. Kept me informed of progress. Lovely office. Car looks great.... read moreVery professional staff from front desk to repair people. Kept me informed of progress. Lovely office. Car looks great. Thank you read less

Aaron Was so wonderful to work with. He explained through the whole process and ultimately we are very pleased with... read moreAaron Was so wonderful to work with. He explained through the whole process and ultimately we are very pleased with everything he shared and helped us with! I would suggest these guys to anyone! read less

My car has been there 18 days and has yet to be touched. I was told originally that they had... read moreMy car has been there 18 days and has yet to be touched. I was told originally that they had all of the parts and it would be ready this Friday and am now being told they are waiting on a part they can’t seem to get...which could take one week or two to get to them once they are even able to get it which they don’t know when that would be...at this rate I don’t think I will be getting my car back anytime soon.

Update: It’s now been over a year since my vehicles repair and it’s still running great. Had one issue that turned out to be a warranty issue but when I called lamettrys they had me bring it in so they could take a look and let me know it wasn’t from what they had repaired and that I should check with the dealer to see if the warranty would cover it. read less

The process to get the initial estimate was simple. I just stopped by without having to make an appointment first.... read moreThe process to get the initial estimate was simple. I just stopped by without having to make an appointment first.

We were able to set up the repairs for a time when I wouldn’t need the vehicle, but first I was offered alternative transportation, to be paid for by my insurance.

Other than the initial paperwork which was not onerous, they took care of all paperwork with the insurance company. This is huge, as important to me as the excellent job done on the vehicle itself.

After I got my car back, I had one small issue that I needed to ask them about. It was easy to go in and get it taken care of immediately to my satisfaction without a fuss.

When I do require bodywork done on my vehicle, this is definitely where I will go, even though they are miles away. read less

I was very impressed with the timely communication every step of the way by the team. The car had... read moreI was very impressed with the timely communication every step of the way by the team. The car had been detailed upon return which was fantastic and much appreciated.

I would highly recommend the LaMettry's team read less

Nothing but good things to say about LaMettrys Inver Grove! They called to give me status updates on my car... read moreNothing but good things to say about LaMettrys Inver Grove! They called to give me status updates on my car every few days and were incredibly helpful when dealing with insurance. I have to say the best part was picking up my car and getting in to see they completely cleaned the interior as well. Such an added bonus! read less