Manufacturer Trained & Certified Collision Repairs You Can Trust

Everyone I delt with was knowledgeable and helpful. Andy the General Manager explained the process for self pay and... read moreEveryone I delt with was knowledgeable and helpful. Andy the General Manager explained the process for self pay and insurance options but there was no pressure to choose one over the other.

Jonathan texted me evert 2 days to keep me informed of the status of the repair. The work they did was first rate and and my vehicle looked like new when I got it back. I would definitely recommend them and hopefully I will not need their services again, but I would not hesitate to use them again. read less

They had issues getting my insurance paperwork through but Chino was able to quickly find it and he set me... read moreThey had issues getting my insurance paperwork through but Chino was able to quickly find it and he set me up with a windshield repair. Repair was done very quickly and on time! read less

I was driving my two-day-old Honda Passport westbound on Highway 62 (The Crosstown) just past the 35W interchange and before... read moreI was driving my two-day-old Honda Passport westbound on Highway 62 (The Crosstown) just past the 35W interchange and before the Penn Ave Exit when I came to stop-and-go traffic. I came to a slow and gradual stop behind the rear vehicle and glanced up into my rearview mirror to see if there was any oncoming traffic to worry about. That's when I noticed a grey VW clear the hill about a quarter mile behind me at an incredibly high rate of speed. I kept watching until I realized it wasn't slowing down and that I was going to get hit, and that's exactly what happened. According to responding troopers, that VW hit me going approximately 70 MPH. There were no skid marks.

LaMettry's personnel Lawrence Stiele, Shawn "The Honda Whisperer," and a guy named Swannie calmed me down and helped me file my claim with State Farm over the phone. I may have been in shock at the time (suffering from what would be diagnosed as a Grade 2 concussion). As I was waiting for my wife to pick me up, I overheard one of these gentlemen forewarn prospective customers who were calling that they had a full stable of cars waiting to be repaired, and recommend they go to another LaMettry's location. I felt fortunate that they agreed to repair my car.

Back to State Farm. They didn't yet have my vehicle model (a 2026) added to their database for estimates. This caused confusion on their end, which slowed the repair process to a standstill. State Farm was nonresponsive to both me and Lawrence. Single phone calls to resolve what should've been easy fixes took hours. Despite State Farm's efforts to "steer" me to one of their less reputable yet sponsored repair shops, I stood my ground and said I wanted LaMettry's. State Farm used that as an excuse to put me at the end of every line among the various stages of the repair process.

Because of these issues on the insurance end, it took LaMettry's eight weeks to repair my vehicle.

As an impatient individual, I had moments in which I wasn't very kind to Lawrence or the shop manager, Joe. Despite this, not once did they take offense or return my rudeness with any anger or resentment. Instead I was met with calm, reassurance, professionalism, and encouragement to hang in there.

It paid off.

Shawn "The Honda Whisperer" is a perfectionist. That's obvious in the quality of his work.

I got my vehicle back this afternoon. It's perfect, both aesthetically and mechanically.

I stand by my belief that LaMettry's in Richfield are magicians. They're also great people to whom I owe a great debt of gratitude. read less

LeMetry’s staff was kind, professional, and walked me through the process. They had excellent communication along the way and... read moreLeMetry’s staff was kind, professional, and walked me through the process. They had excellent communication along the way and strong quality standards. My car ended up being a total so I didn’t have it fixed, but trust that they would do a nice job with this aspect as well. read less

The people that I interfaced with, between Nikki, Andrea, and Stephen all did well with helping me navigate the services... read moreThe people that I interfaced with, between Nikki, Andrea, and Stephen all did well with helping me navigate the services needed and were a helpful interface between my insurance provider and coordinating additional work as the repair progressed if/when other items that needed replacing were identified. Stephen would text me updates several times a week and even though the repair felt like a long time, I did have confidence the work was happening due to the regular communications.

Modern car repairs and replacement parts have so many intricacies and steps that I think everyone should find a similar repair video online to what their vehicle is needing from an authorized repair shop and they would quickly get a sense of the nuances involved. Luckily, the folks at LaMettry’s that I worked with did a good job at that too.

The work was finally done after several weeks and aside from a little last minute snafu with an insurance payment mixup and a tow truck call that went awry, the actual work was excellent, Stephen stayed past close of business on a Friday to help me pick it up, and it’s just like new again! Thanks Everyone! read less

Very professional team. Got my car back and it looked like new. Awesome work

Dell and Caitlin were amazing. Kept me up to date with every step. Helped so much from rental to experiencing... read moreDell and Caitlin were amazing. Kept me up to date with every step. Helped so much from rental to experiencing my first Lift home. My car looks amazing. Can’t Thank them enough. read less

I popped in this morning and Greg was incredibly helpful, he was able to buff out and fix a few... read moreI popped in this morning and Greg was incredibly helpful, he was able to buff out and fix a few scratches in a couple of minutes! He gave me honest feedback on replacement vs a quick fix. Highly recommend stopping in for an estimate and repair. read less

LaMettry’s in Lakeville was absolutely fantastic! From start to finish, they kept me informed every step of the way with... read moreLaMettry’s in Lakeville was absolutely fantastic! From start to finish, they kept me informed every step of the way with regular calls and emails. They even stepped in to handle communication with my insurance company, which was a huge help and took a lot off my plate. Most impressively, they matched a discontinued paint color on my Audi perfectly, the results are flawless. What could have been a frustrating experience after being rear-ended felt like less of an inconvenience thanks to their care and professionalism. Huge thank you to Myal, Breanna, and Erik for going above and beyond! read less

The BEST! Having to get your car fixed is never fun, but these folks always make it as easy as... read moreThe BEST! Having to get your car fixed is never fun, but these folks always make it as easy as possible. They deal with the insurance companies, keep you posted on progress, make sure your vehicle looks amazing before you leave, even take care of returning your rental car, they always go above and beyond. A great team!! read less

I had a great experience with this company in getting some bodywork completed on 2 of our vehicles. I... read moreI had a great experience with this company in getting some bodywork completed on 2 of our vehicles. I asked the car dealer from whom we purchased those vehicles who they recommend for the bodywork I needed done and they said LaMettry's was the only place they recommended. The work that was completed involved restoring the gap between one of the quarter panels and the passenger side front door, buffing out some scratches, and replacing some wheel well trim. My main contact was manager Andrew Dupey and he was superb. The work was done well and completed on-time, and the cost was very reasonable. I wish all my customer service experiences were this good. read less

Thank you Sean B.! My daughter brought in her Avalon a few weeks ago for an estimate to repair some... read moreThank you Sean B.! My daughter brought in her Avalon a few weeks ago for an estimate to repair some paint damage from a minor sideswipe and to her delight Sean took the time to buff it out on the spot and looks almost good as new…at least to the point where additional work is not value added. We have used LaMettrys in the past and will continue to. Always appreciated when someone goes the extra step! read less

I had my Honda repaired at LaMettry's Eden Prairie and they did a great job from start to finish in... read moreI had my Honda repaired at LaMettry's Eden Prairie and they did a great job from start to finish in repairing my vehicle. Larry Lauber did a professional job in keeping in excellent communication with me regarding the progress of the repair and communicating information with my insurance company. Thank you!!! read less

My vehicle developed an issue where the driver’s side door rubbed against the front fender when opening or closing. I... read moreMy vehicle developed an issue where the driver’s side door rubbed against the front fender when opening or closing. I brought the vehicle to LaMettry’s Collision in Burnsville. The service advisor, Ian, was kind and respectful. The technician, Jay, resolved the problem in just five minutes—and didn’t charge me anything. Not only that, when Ian saw some wax spots on some plastic trims due to my poor waxing job, he grabbed a bottle of leaner and a cloth and wiped them off the vehicle for me. I was genuinely grateful. read less

The guys at LaMettry's in Richfield did a fabulous job repairing the front bumper on my Mazda and were a... read moreThe guys at LaMettry's in Richfield did a fabulous job repairing the front bumper on my Mazda and were a delight to work with. Highly recommend. read less

From day 1 through the whole repair of our SUV, LaMettry's kept us informed every step of the repair. ... read moreFrom day 1 through the whole repair of our SUV, LaMettry's kept us informed every step of the repair. They were fabulous and we recommend using their services 100%. read less

LaMettry’s Collision was friendly and efficient in evaluating my car following an accident. They explained the process well, kept... read moreLaMettry’s Collision was friendly and efficient in evaluating my car following an accident. They explained the process well, kept me updated on progress including engagement with insurance, and were accommodating to my needs. I will look to them in the future. read less

I’ve used them 3-4 times over the years and have found they do a great job and are very thorough.... read moreI’ve used them 3-4 times over the years and have found they do a great job and are very thorough. They do all the work with the insurance companies, too. I’ll use them again. Ian Karume does a great job communicating with status updates as well. read less

I chose LaMettry’s in Burnsville to do the repair of my vehicle. This was instead of the recommended repair... read moreI chose LaMettry’s in Burnsville to do the repair of my vehicle. This was instead of the recommended repair shops from my insurance company. I did this because LaMettry’s is locally owned and has stellar customer reviews. The communication from them, especially Ian, was very good throughout the process. My car was detailed before return and all repairs were explained to me. They work to make sure the customer gets OEM parts and that the job is done without any shortcuts. read less

The team was great from start to finish. They explained the process, kept me informed the entire time, assisted with... read moreThe team was great from start to finish. They explained the process, kept me informed the entire time, assisted with the rental car, and the results are great! The car was immaculate inside and out. I went to LaMettry's based on a recommendation, and highly recommend them for any body work. read less

They did a wonderful job repairing the damage to my vehicle! Very fast and kept me informed every step of... read moreThey did a wonderful job repairing the damage to my vehicle! Very fast and kept me informed every step of the way. I cannot recommend them enough! read less

Car repairs, especially following an accident, is a frustrating situation to deal, but LaMettry’s in Lakeville made the whole experience... read moreCar repairs, especially following an accident, is a frustrating situation to deal, but LaMettry’s in Lakeville made the whole experience as smooth as possible. My customer service rep was knowledgeable, kind, and had great communication. I felt well taken care of and comfortable asking any question. I’m grateful for the quality service I received. read less

Worked with Chino in the glass department. Needed a windshield and driver door window replaced. Added tint while getting the... read moreWorked with Chino in the glass department. Needed a windshield and driver door window replaced. Added tint while getting the glass work done. Everything went great except a small tear in my door panel that occurred when removing the old window. So I took it back to show Chino and he didn't sit and try to act like it wasn't there or that they weren't responsible or any of the run around a lot of places give you. He immediately acknowledged it and took responsibility and made it right. Any shop can make a mistake not every shop has the integrity to stand behind their work. These guys do. read less

Absolutely outstanding experience! My service manager, Stephen, was prompt, knowledgeable, and kept me in the loop every step of the... read moreAbsolutely outstanding experience! My service manager, Stephen, was prompt, knowledgeable, and kept me in the loop every step of the way with regular updates throughout the repair process. He answered all my questions thoroughly and professionally. The team at LeMettry’s truly went the extra mile, working directly with my insurance company to ensure every necessary repair was done right—no shortcuts, no inferior parts. When I got my vehicle back, it looked amazing—just as good, if not better, than before the accident. I can’t say enough great things about LeMettry’s. They’ve earned my trust and my business for life. read less

Matt and the team at LaMettry’s did a fantastic job with an insurance repair. Matt was very deliberate in providing... read moreMatt and the team at LaMettry’s did a fantastic job with an insurance repair. Matt was very deliberate in providing regular updates and guidance throughout the repair process. They are strong customer advocates and do not take shortcuts just to get a job done quickly or to get rubber stamp approvals from insurance, which may leave you with a subpar repair. They prioritize the customer’s needs and it shows with the quality of their work and their professionalism. I’d recommend them without hesitation to anyone needing a repair done right. read less

LaMettry’s did an excellent job on my Ioniq 5 N (for paint repair). Their estimate tool was very convenient. The... read moreLaMettry’s did an excellent job on my Ioniq 5 N (for paint repair). Their estimate tool was very convenient. The price seemed fair, and they were able to get me in fast (and got me out fast). They kept me in the loop as well. Thank you! read less

I had a fantastic experience with LaMettry’s in Chanhassen. Their paint correction work was outstanding—my vehicle looks like new. The... read moreI had a fantastic experience with LaMettry’s in Chanhassen. Their paint correction work was outstanding—my vehicle looks like new. The staff was friendly, professional, and easy to work with. Everything was completed on time and reassembled perfectly. I wouldn’t hesitate to return and highly recommend them to anyone in need of quality collision repair. read less