LaMettry’s in Maplewood is the best body shop in town. Luke and his team did an amazing job on my... read moreLaMettry’s in Maplewood is the best body shop in town. Luke and his team did an amazing job on my car and restored to it original shape in a record time despite parts shortages. What’s important to highlight is how professional Luke and his team are in dealing with and addressing customer needs. He listened to every detail I mentioned and took care of it with no hesitation. Was in constant communication with me throughout the whole experience. This is top notch bodywork and customer service. I am forever your customer and will make sure everyone in my network uses your shop. I want to thank you Luke and your team for an amazing job and taking all the pressure and worries that are typically associated with car accidents and repairs away during the repair process. The car was done when promised and not easy to predict the time because of many external factors with suppliers of parts, etc.

Well done my friend! Thank you! read less

James was amazing to work with from start to finish, he always kept me up to date with what was... read moreJames was amazing to work with from start to finish, he always kept me up to date with what was going on with my vehicle and was always positive. Could feel a smile through the phone, I will never use any other body shop but LaMettry’s and will always go to James for my needs as again. He was nothing short of amazing! Thanks again James! read less

Steve repaired the glass on my 2013 Ford fusion last week and he kept me updated and explained everything. I... read moreSteve repaired the glass on my 2013 Ford fusion last week and he kept me updated and explained everything. I called the shop that night because my blower motor was really loud and it was not prior to my glass getting replaced. I figured it was a coincidence because I know Steve was very efficient but I called and left a message for Hayden in the office. Steve called me bright and early the next morning, (he knew I am an early bird, and remembered it from our conversation) and her came right over at the start of his day to check out my car. I came out to look as he explained that my glass did not shatter so it’s unlikely that a piece would’ve fallen but in order to be sure, I was sent to the Burnsville shop.

Mike, shop manager, had staff look at my car and they confirmed Steve’s thoughts. Now I am going to schedule my mechanical work and replacement of 4 tires because of how much I trust Steve as well as his referral to Mike at the Burnsville LaMettry’s Collision!

Thank you so much Steve for your professionalism, kindness, and referral to a great place where I look forward to having future car repairs done so close to home!

Thanks Mike and. Hayden, you rock too! 5 stars for these 2 fine gentleman and Hayden who all represent the business wonderfully! read less

Dom Rucci & Matt Hess did a great job on my truck after I hit a deer! I 100% recommend... read moreDom Rucci & Matt Hess did a great job on my truck after I hit a deer! I 100% recommend going there for all your vehicles! They also fixed it all up in a timely matter! read less

Hail damage repair was completed in a timely manner. Friendly and competent customer service. Addressed all questions and... read moreHail damage repair was completed in a timely manner. Friendly and competent customer service. Addressed all questions and dealt with insurance!! Will be back for my oil changes in the future. Great location right off Cedar too read less

Excellent communication while car was in shop. Explained needed repairs. Staff very friendly, fun to work with, Excellent repairs of... read moreExcellent communication while car was in shop. Explained needed repairs. Staff very friendly, fun to work with, Excellent repairs of car. I am extremely pleased with final results. R. Bruce Kobs read less

I'm still waiting to hear why my car will take four instead of two weeks to fix, I am not... read moreI'm still waiting to hear why my car will take four instead of two weeks to fix, I am not sure who to talk to. Bringing it back in October. Will update once my car is fixed.

I did get a call today explaining time frames, I appreciate the contact. Again, will update once all is said and done. Thanks! read less

Bottom line, the workmanship and finished product were great. The people at LeMettry's were easy to work with and... read moreBottom line, the workmanship and finished product were great. The people at LeMettry's were easy to work with and kept me informed on the progress of the work being done on my vehicle. I was very satisfied. Thank you. read less

Lamettry’s is known as being the premiere and prestige collision repair body shop in town—-and they are!! without being the... read moreLamettry’s is known as being the premiere and prestige collision repair body shop in town—-and they are!! without being the most expensive price. The customer service cannot be beat and they over deliver on the quality of their service. They also spend time and explain everything in the utmost detail without any misses. I am a return customer for a reason. 5 stars all the way. read less

Matt and Angel were top notch. I am getting my car ready to sell and they got me in off... read moreMatt and Angel were top notch. I am getting my car ready to sell and they got me in off calendar and did a couple of quick fixes for me. I will definitely go there in the future. read less

While waiting for my estimate at LaMettry’s Eden Prairie, I saw a customer rush up and give her service manager... read moreWhile waiting for my estimate at LaMettry’s Eden Prairie, I saw a customer rush up and give her service manager a hug. Apparently, she liked the work. I exclaimed: “Now that’s customer service!”

My time with LaMettry’s, from estimate to scheduling, coordination and billing, was truly a customer-centered experience. It seemed that what mattered most was that the company understood what I wanted (they actually listened to me), what to expect (with frequent phone/email/text calls), and to instill the feeling of trust - that I could be confident that LaMettry’s would deliver quality work in a responsible and fair manner. It was a very rewarding experience.

It was also apparent that LaMettry’s employees enjoy a supportive corporate culture. Employees demonstrated trust and respect for each other, as well as for customers. They live the idea that they’re in business for customers first, and profit second. It’s working.

I highly recommend LaMettry’s. read less

Took my car in for a hail estimate and worked with Shonda she did an amazing job. The whole staff... read moreTook my car in for a hail estimate and worked with Shonda she did an amazing job. The whole staff was friendly and welcoming. I would recommend them to anyone. read less

Great experience! I had some body work that needed parts, custom paint, etc. they received the wrong... read moreGreat experience! I had some body work that needed parts, custom paint, etc. they received the wrong parts twice, but stuck with it and Nikki kept me informed along the way. Nick T even came in early to get me back my car on the promised day after the parts issues. Highly recommend! read less

My truck had hail damage on it. LaMetreys has always done really good work on any car I’ve had. The... read moreMy truck had hail damage on it. LaMetreys has always done really good work on any car I’ve had. The reception personnel. Amy and Deb were very friendly and helpful. Jesse helped me with insurance and dates of repair. Jesse got me in much earlier than originally planned. I had the hood of my truck done in one day. The most prompt and efficient service I’ve ever had. read less

Serviced my car after a hail storm. The process was incredibly easy. They worked with my insurance company and within... read moreServiced my car after a hail storm. The process was incredibly easy. They worked with my insurance company and within 10 days I was back in my car. The work was done well and I appreciate the warranty behind their product. read less

The team at LaMettrey’s Chanhassen is fantastic. I worked with Larry throughout the process. He provided updates and exceeded my... read moreThe team at LaMettrey’s Chanhassen is fantastic. I worked with Larry throughout the process. He provided updates and exceeded my expectations. To sum, the client service and workmanship is top shelf! Thank you Larry! read less

I was rear ended and brought the vehicle here to get checked out while waiting to see if insurance would... read moreI was rear ended and brought the vehicle here to get checked out while waiting to see if insurance would cover things. Car ended up being declared a total loss, but they were extremely helpful and very communicative the entire time. read less

The service quality was excellent. There was major damage to my 2022 Lexus and it was completed ahead of schedule.The... read moreThe service quality was excellent. There was major damage to my 2022 Lexus and it was completed ahead of schedule.The office staff handled the car rental and return seamously.Finally communication with Jesse who coordinated this project was outstanding throughout the entire repair process . read less

I worked with Amanda to get my Jeep repaired following a collision and she was amazing! Super responsive and kept... read moreI worked with Amanda to get my Jeep repaired following a collision and she was amazing! Super responsive and kept me updated throughout the whole process. Truly recommend. read less

Everything was communicated to me on a timely basis from the initial quote of the job all through the repairs.... read moreEverything was communicated to me on a timely basis from the initial quote of the job all through the repairs. Braden was fabulous and kept me up to date on how the repairs were coming along! My car looked beautiful when I got it back❤️ read less

They worked with the insurance company, I did not need to do anything. The updates from Jesse were very helpful.... read moreThey worked with the insurance company, I did not need to do anything. The updates from Jesse were very helpful. Jesse said that he would update every other day and he did. The work Shane did on the body was fantastic. Shane definitely is worth the drive to have him do the work. My car looks great. I left with insurance paying 100%. read less

10/10 do not recommend having your car hit 3 times in a year, but 1000% 10/10 recommend coming to LaMettry's... read more10/10 do not recommend having your car hit 3 times in a year, but 1000% 10/10 recommend coming to LaMettry's if you ever find yourself in need of a repair shop.

Within a year, I had three different cars involved in crashes (1 was hit as I was pulling out of a driveway, other 2 were hit by drunk/distracted drivers while parked on the street). Becasue of this I've been working with LaMettry's a lot and they made these very stressful/scary/upsetting situations much better! They are SO easy to work with and take care of not only the car(s), but all of the work with insurance and claims and rates and I am SO thankful I had them on my side. I knew I was in good hands and that I was honestly cared about. I received daily/weekly text messages with updates on the status of the repairs and if I ever had questions my texts were responded to within a couple hours. I seriously cannot recommend LaMettry's more if you ever find yourself in need of a car repair shop.

And HUGE shout out to Ian for getting my third car fixed and not totaled!!! Here's to safe driving! 🙂 read less

The repair work was completed with care and artfulness. The negotiations with our insurance company over the difference in estimates... read moreThe repair work was completed with care and artfulness. The negotiations with our insurance company over the difference in estimates took too long, but that is not LaMettry’s problem. The repair was to the front bumper and adjacent surfaces. read less

LaMettry’s was phenomenal! Between Matt Hess constantly keeping in touch with me about my vehicles progress and the work my... read moreLaMettry’s was phenomenal! Between Matt Hess constantly keeping in touch with me about my vehicles progress and the work my tech Dusty did, I couldn’t be more pleased. My Jeep is like my baby and after some lady hit it, they made sure to take good care of me and it and got it looking like brand new! I will use their services again and they will always be my first choice but hope to not have to. Haha. Special shout out to the ladies up front at the desk Gina and Andrea as well. Super friendly and when the kiddo spilled hot chocolate everywhere there were no complaints and just help cleaning it up. The experience with the whole staff was flawless! read less

Sammy was my contact through the process of getting my vehicle repaired after being rear-ended on 35E. I was given... read moreSammy was my contact through the process of getting my vehicle repaired after being rear-ended on 35E. I was given updated text messages throughout the process. If I had a concern or question, Sammy would talk to the tech who was doing my repairs and got back to me the same day, often times within 30 minutes.

The repairs themselves were done in a timely manner, great quality, and used the parts made for my vehicle. The paint job was flawless. I am extremely happy at this time.

Thank you Lamettry's for giving me such a wonderful experience. I will definitely recommend you all! read less

A+++ as usual. I have used them three times over the last 30 years and the work has always been... read moreA+++ as usual. I have used them three times over the last 30 years and the work has always been outstanding with no complaints. Shout out to Jesse, he did everything for me and made the process super easy. He handled my difficult Insurance Company (State farm) and he showed me everything they were going to do and did it to perfection. thanks again Jesse???? read less

I had good help from Destiny in the Richfield location in the glass department. She sent out the tech Kong... read moreI had good help from Destiny in the Richfield location in the glass department. She sent out the tech Kong and his assistant to replace the windshield on my Toyota. They were very friendly and courteous. Destiny promptly provided me with a receipt via email. read less