I took my vehicle in for some repairs to the passengers side front panel. Sean was assisting me and was... read moreI took my vehicle in for some repairs to the passengers side front panel. Sean was assisting me and was very professional and knowledgeable when explaining the process to me. He texted me every few days with updates. The lady at the front was also very nice and friendly. This place is great. read less

Great service, quick turn around time. So happy how my car turned out! Bob Muyden in the Lakeville location was... read moreGreat service, quick turn around time. So happy how my car turned out! Bob Muyden in the Lakeville location was so helpful and always kept me updated. 10/10 recommend read less

Brought my car in for minor repairs from someone backing in to me. From the moment I was there, receiving... read moreBrought my car in for minor repairs from someone backing in to me. From the moment I was there, receiving an estimate to picking up my car after it was finished, I received great communication and detail about everything that was happening. Ian was so kind and helpful throughout the whole experience. Would definitely recommend! read less

I was kept informed of the status of my cars repair.

Del worked with us to find a solution for the... read moreI was kept informed of the status of my cars repair.

Del worked with us to find a solution for the minor scratches from 17 years of wear.

Looking good!

Jay Moll did a great job with the body work.

My brother, Doug Huttner, is the only person who ever has done body work on my cars. Jay came highly recommended by Dave Swanson.

I am very happy with the results. read less

Ashley welcomed me to LaMettrys body shop warmly and treated me with the kindest respect and courtesy. Victoria was as... read moreAshley welcomed me to LaMettrys body shop warmly and treated me with the kindest respect and courtesy. Victoria was as sweet as pie and so helpful. Amanda walked me through them overwhelming experience of getting an estimate She was so thoughtful and knowledgeable Their technicians got right to work and let me know the very next day that my car was totaled. I recommend the team at LaMettry.s because of their compassion, , speed and efficiency. Five stars! read less

The experience with Lamettrys is great. The work done is simply super. Mark D helped me in the whole thing... read moreThe experience with Lamettrys is great. The work done is simply super. Mark D helped me in the whole thing with the timely updates through calls.

Overall they are too good with the work done to my car.

Great job keeping doing the same. read less

Great customer service! They repaired my vehicle that was involved in an accident, they did a great job and it... read moreGreat customer service! They repaired my vehicle that was involved in an accident, they did a great job and it was fast. I would definately recommend! Thank you. read less

I had wonderful service at LaMettry’s from last he gal at the desk when I walked in, Ron, that did... read moreI had wonderful service at LaMettry’s from last he gal at the desk when I walked in, Ron, that did the estimate and especially Ian that took it from there. He stayed in touch with me from start to finish. Completed the car beautifully in a week from drop off to pick up. Highly recommend LaMettry’s read less

Bob at LaMettrys Lakeville was great to deal with. Made an insurance claim go by smooth, fast communication and even... read moreBob at LaMettrys Lakeville was great to deal with. Made an insurance claim go by smooth, fast communication and even faster work. My first choice for repairs in the entire metro. 5 Stars read less

Nickole’s customer service is outstanding! She took a look at my car and said she would send me a quote... read moreNickole’s customer service is outstanding! She took a look at my car and said she would send me a quote later that day via email. I received it shortly after I left. I then made an appointment to get the car painted. She kept me posted with updates. Steve was also excellent. When I went to pick up my car he did the walk around the car with me. They did a beautiful job matching my paint as my color isn’t a standard color. I highly recommend LaMettry’s!! read less

LaMettry’s was fantastic to work with! They were in constant communication about the progress of my repair and they came... read moreLaMettry’s was fantastic to work with! They were in constant communication about the progress of my repair and they came in well under their estimated timeline. And my car looks brand new again. Super pleased with their service! read less

They provided exceptional work. The car looks and drives perfectly. Plus, Nickole did a fantastic job of keeping me updated... read moreThey provided exceptional work. The car looks and drives perfectly. Plus, Nickole did a fantastic job of keeping me updated on progress. If I need body work again, I will definitely use LaMettry's Collision. read less

10 out of 10 experience with the staff and the work they did. Jonathan and the team were amazing. Communication... read more10 out of 10 experience with the staff and the work they did. Jonathan and the team were amazing. Communication was above and beyond. Caring about their customer was above and beyond. Urgency to get me back into my vehicle was above and beyond. Will come back for future needs. They also left the inside of my vehicle cleaner than when I dropped it off for the work. That is an unusual circumstance, considering I am OCD about cleanliness and detail all of my vehicles myself on a regular basis. read less

They did a fantastic job repairing the driver side front and rear doors after a collision with a deer. Great... read moreThey did a fantastic job repairing the driver side front and rear doors after a collision with a deer. Great service and continuous communication from Matt made sure I was always aware of what was happening with the car, claim, etc. which can be hard to find with service providers these days. read less

Ian’s communication via phone, text, and live was clear and transparent throughout the process. In addition They did a nice... read moreIan’s communication via phone, text, and live was clear and transparent throughout the process. In addition They did a nice job estimating both cost and timeframe. Repair met fords specs and it looks great. Well done from start to finish read less

I am very impressed with the experience I had at LaMettry’s. I mainly communicated with Andy and Luke to paint... read moreI am very impressed with the experience I had at LaMettry’s. I mainly communicated with Andy and Luke to paint and install an after market fender flare on my 4Runner. They were extremely helpful and professional throughout the whole process. I have had the truck back about three weeks. In every shade of light, the paint is a perfect match to the truck! read less

They did a great job from start to finish. Cattlin was awesome she kept me updated all along the way.... read moreThey did a great job from start to finish. Cattlin was awesome she kept me updated all along the way. I think LaMettry’s is luck to have someone like her that pays attention to details. Great job thank you. read less

I had what I thought was minor damage on the front end of my 15 year old car. After getting... read moreI had what I thought was minor damage on the front end of my 15 year old car. After getting an estimate elsewhere for $2500.00, I went to La Mettry's for an estimate. Lawrence asked me if I wanted it to look brand new. I said I just wanted it to look okay. He then put it together right there. Not only that, but he cleaned up the area. I couldn't be more pleased with the service I got! read less

This place was my saving grace to not only me and my wallet, but my precious car’s bumper after being... read moreThis place was my saving grace to not only me and my wallet, but my precious car’s bumper after being t-boned in an accident! I was fortunate enough to work with Ian who was wonderful & so beyond easy to work alongside during the repair process. He was efficient, consistent, and thorough in his updates on the status of my vehicle, ordering parts, and in answering any and all of the questions I had throughout my month long repair with LaMettry’s.

Moreover, Ian offered to and succeeded in providing me the best quotes for additional body repairs, unrelated to my insurance claim. I was able to get a new mirror cap in addition to my new bumper all thanks to Ian at LaMettry’s! He kept me informed, stayed within my budget, and when cyber attackers threatened to delay my repair even more, he moved with the quickness & fought to get the final parts needed in my repair right on time. All around great process & experience. Need work done on your car? Go to LaMettry’s & ask for Ian, you won’t be disappointed! read less

Everyone was very friendly and answered all my questions. Andy Quast knew how much I needed to get my van... read moreEveryone was very friendly and answered all my questions. Andy Quast knew how much I needed to get my van back and he was very diligent in keeping in constant contact with my insurance company. They did a great job. I highly recommend

Them read less

I have used LaMettry's Collision in Eden Prairie for my past 3 vehicles because they consistently do an amazing job.... read moreI have used LaMettry's Collision in Eden Prairie for my past 3 vehicles because they consistently do an amazing job. They are very professional and detail oriented. They will make your damaged vehicle look brand new. My most recent service advisor was Ajay and he kept me posted every step of the way from the initial parts order, parts arrival, painting and service, to the final full detailing. When I had some type of mineral or solvent drip from on an old leaking pipe in a garage onto my car, I was worried it would cause a permanent stain right in the middle of my car's hood. I called Ajay and he advised me to bring it in right away and buffed out the stain completely including a few nicks and scratches for free. This place is top notch and I'd advise you to give them a chance to win you over too. read less

LaMettry’s Collision did a great job repairing my vehicle. Larry Lauber was my account manager and kept me updated at... read moreLaMettry’s Collision did a great job repairing my vehicle. Larry Lauber was my account manager and kept me updated at every step. I was so impressed with the repair and paint match. It’s perfect. Larry managed every aspect of the repair for me including working with/helping me with the insurance company and car rental company. The front desk person was also so pleasant and helpful. I would highly recommend LaMettry’s! read less

This was my first experience having my car at a body shop. I was so confused. Insurance was trying to... read moreThis was my first experience having my car at a body shop. I was so confused. Insurance was trying to tell where to go, the person that hit my wanted to pay out of pocket, they wanted me to go to "their guy". Truns out I should've just asked my Mom. All she said was " go to LaMettry's, I've had a lot of work done there". As usual, she was right.

Jamie was my contact and she kept me informed every step of the way. She happily answered every question I had for her. The technicians that worked on my baby where Jacob and Kegan. I was so worried about color matching, but they did such a good job. Those aren't just technicians, they are artists.

Moral of the story, just listen to my mom. Just ask her, she'll tell you shes right 😉 read less

LaMettry’s staff were quite helpful, friendly, and communicative throughout the entire process. They have a partnership with American Family Insurance,... read moreLaMettry’s staff were quite helpful, friendly, and communicative throughout the entire process. They have a partnership with American Family Insurance, which allowed them to take a more active role in moving the claim forward. I hope I don’t need a collision shop again anytime soon, but I would happily give LaMettry’s my business again! read less

I’m extremely satisfied with the work done by LaMettry’s Richfield. All the employees I came in contact with were... read moreI’m extremely satisfied with the work done by LaMettry’s Richfield. All the employees I came in contact with were very friendly and courteous. My SUV was finished earlier than promised, and the work was perfect!

I would recommend LaMettry’s Richfield to friends and family to fix their vehicle. read less

Had my bmw vandalized with key scratches on both doors and my trunk, plus my driver window was also keyed.... read moreHad my bmw vandalized with key scratches on both doors and my trunk, plus my driver window was also keyed. LaMettry’s Collision had my window fixed and also took care of the key marks on my car. Really happy with the results, paint looks fresh and good as new and I appreciate them washing and cleaning the inside as well. Everyone there was very nice and helpful, will definitely work with again. read less

Great service. Told me what was happening when. The car looks amazing.

This is a weird story, but I think it... read moreGreat service. Told me what was happening when. The car looks amazing.

This is a weird story, but I think it illustrates their commitment to excellence. After getting my car back I noticed the fuse cover was missing inside the car. I called to ask if maybe they had turned off any fuses? Nope. They hadn’t done anything inside the car. I have no idea where it went. About 10 minutes later they texted to say they’ve ordered me a new fuse cover for free. I just picked it up and it works great. My car is now like new again.

Thanks LaMettry’s read less